FAQ | ESSEL'S

Frequently Asked Questions

What is Essel's?

Essel's is a sports brand founded by two sisters aged 19 and 13, with a passion for sports and helping others. We offer a wide and growing range of sports equipment for everyone, regardless of level or background.
How does Essel's contribute to charities?

At Essel's, we believe in making a positive impact. That's why we donate 10% of our sales to Save the Children, an organization dedicated to improving the lives of children worldwide. Every purchase contributes to this cause.
What types of sporting goods does Essel's offer?

Our range varies from clothing and accessories to fitness and training equipment. We are continuously expanding our offer to meet the needs of sports enthusiasts.
How can I place my order?

You can easily place your order via our website. Select the desired items, add them to your shopping cart and follow the steps to complete your purchase.
What are the shipping costs and delivery times?

Shipping costs and delivery times vary depending on your location and the size of your order. You will see the exact shipping costs and expected delivery time at checkout. We aim to have your order delivered to you as soon as possible.
What is Essel's return policy?

We want you to be happy with your purchase. If for any reason you are not satisfied, you can request a return within 30 days of receiving your order. Make sure the items are unused and in their original packaging. You can find more information about our returns policy on the returns page of our website.
Can I change or cancel my order?

If you wish to change or cancel an order, please contact us as soon as possible. If your order has not yet been processed, we will do our best to process your request. Once the order has been shipped, we are unfortunately unable to process changes or cancellations.
How can I contact Essel's?

Do you have any questions or comments? You can reach us via our contact form on the website, or send an email to info@essels.nl . We are ready to help you!
Where can I find updates about new products and offers?

Stay up to date with our latest products and exclusive offers by subscribing to our newsletter. Also follow us on social media for the latest updates and inspiring content.
Does Essel's support local sporting events or initiatives?

Yes, we believe in the power of sport to connect communities and are therefore keen to support local sporting events and initiatives. If you have a project that needs our support, please get in touch.